SUPPORT GROUPS / HELPLINES
AGE CONCERN
Southend-on-Sea - (01702) 215780/1
National - 020 8679 8000
ADHD – Attention Deficit Hyperactivity DisorderADHD County Support can be contacted on (01702) 290840.
AIDSLINE
(01702) 391750, Monday to Friday, 6pm-10pm.
ALCOHOLISM
Al-Anon (for relatives and friends of problem drinkers). Meetings in Southend 020 7403 0888
Alcohol Counselling Service, Southend, (01702) 577017
Alcoholics Anonymous, (01245) 256147, 6pm- 1Opm. or 020 7352 3001 or 0845 769 7555.
ALZHEIMER'S DISEASE SOCIETY
Monthly Support Meetings (01702) 73520
ANIMALSRSPCA: 24 hour animal cruelty and emergency line: 0870 555 5999.
ASTHMA
National Asthma Campaign: (01268) 741369
BAR'N'BUS TRUST
360 London Road, Hadleigh (01702) 551881
Web site: www.barnbus.org.uk
An Interdenominational Christian Trust aimed at reaching the Youth in South-East Essex. Providing young people with a credible alternative to becoming involved with alcohol, drugs and crime, and give them a sense of purpose through Christian love and teaching.
BENEFITS
Benefits Enquiry Line (for people with disabilities) 0800 882200.
BEREAVEMENT
Child Death Helpline 0800 28 29 86
Cruse Bereavement Helpline (01702) 710683 or 020 8332 7227.
Compassionate Friends (01255) 426280.
BLAG
Weekly support group for lesbian, gay and bisexual young people in Southend.
Call (01702) 343134 on Tuesdays 7pm to 9pm (answerphone at all other times).
BLOOD TRANSFUSION
Blood Transfusion Service: (01277) 223545.
CANCERSEARCH: Southend and Region Cancer Help: (01702) 547777.
Self Help Cancer and Support Groups: (01702) 353620.
CAPEElderly Helpline (01702) 434421
CARDIAC SUPPORT GROUP
For Southend and district. Helpline (01702) 480804.
CAVS VOLUNTEER BUREAU
(01268) 793355.
CHIL
Weekly support group for young carers in Southend.
Call (01702) 341252 on Monday between 6pm and 8pm, and (01702) 431268 at other times.
CHILDLINE
For youngsters in trouble 0800 1111
CHILDREN
Child Benefits Central Helpline: 0541 555501.
Child Support National Enquiry Line: 0345 133 133.
NSPCC- Child Protection Helpline: 800 800 500.
CHRISTIAN MESSAGE
For spiritual help, (01702) 344255 any time.
CITIZENS ADVICE BUREAUX
Southend CAB, 1 Church Road, Southend. (01702) 610610.
| Opening Hours |
| MONDAY - FRIDAY: 10.00am – 4.00pm |
| TUE: 7.00pm – 9.00 pm. |
| SAT: 10.00am – 12.00 noon. |
Specialist Sessions: Tax Tribunal Representation, Consumer, Employment, Housing, Welfare, Insurance.
Rochford CAB, Back Lane, Rochford. (01702) 545552.
| Opening Hours |
| MON: 10.00am - 1.00pm & 5.30pm – 7.00pm |
| TUE - FRI: 10.00am – 4.00pm |
| SAT: 10.00am – 1.00pm |
| Specialist sessions: |
| Legal Rota - MON 6.00pm-7.00pm Solicitors. |
| Debt Advice - TUE & WED 10.00am-4.00pm |
Extension: Great Wakering Memorial Hall, WED 12.00 noon - 3.00pm.
Castle Point CAB, 168, Long Road, Canvey Island. (01268) 511889.
| Opening Hours |
| MON - FRI: 10.00am – 3.00pm. |
| THU: 7.00pm – 9.00pm. |
| SAT: Closed. |
Extensions: Hadleigh WED 10.00am – 1.00pm.
Rayleigh CAB, Civic Suite, Hockley Road, Rayleigh. (01268) 770782.
| Opening Hours |
| MON - FRI: 9.30am – 3.00pm |
| MON & WED: 7.30pm – 9.30pm. |
| SAT: Closed. |
| Specialist sessions: |
| Legal Rota – WED 6.00pm – 7.00pm. |
| Chartered Town Planner – Upon Request. |
| Chartered Accountant – Alternate Thursday mornings. |
| Employment – Tuesday 5.00pm – 6.00pm. |
| Young Peoples Special Session Thursday 3.00pm – 5.00.pm |
| Matrimonial – Monday 5.00pm – 7.00pm. |
| Financial/ Small Business – Tuesday 3.00pm – 5.15pm. |
COMPASSIONATE FRIENDS
For bereaved parents. Ring Joan and Maurice. (01255) 426280.
CORONERS OFFICE
Police Headquarters: (01702) 431212
CRIMESTOPPERS
Crimestoppers: (call anonymously with information on crimes) 0800 555111.
Web site: Crimestoppers,
crime fighting across the UK
CRUSE
Bereavement care. (01702) 710683, (01268) 770648 or 020 8332 7227.
DEBTConsumer Credit Counselling Service: 0800 138 1111.
DEMENTIA
Dementia Southend - Information and support
for people with dementia, their families and friends in Southend on Sea.
www.dementiasouthend.org.uk
DIAL
The Disability Helpline. Phone (01268) 294400,
Fax (01268) 294495, Minicom (01268) 294401.
Information and advice on matters concerning disability.
DISABILITY INFORMATION HELPLINE
10am-4pm. (01245) 287177.
DOMESTIC VIOLENCE
Southend Domestic Violence website: www.southenddomesticviolence.org.uk
DRUGS
Southend Drug Action Team (01702) 345348
Website:
www.southenddrugs.com
Breakaway (01702) 511101
Drug Advisory and Treatment Service (01702) 541516.
Drugline Essex (01702) 74391
Essex Police Drugline Link (01245) 252252.
National Drugs Helpline for drug users 0800 77 66 00 or 0800 59 50 00
Narcotics Anonymous. Meetings Tuesday 7.30pm, Meeting Room, Second Floor, Queensway House, Essex Street, Southend.
DVLA
DVLA (Driving Licence Enquiries) - (01792) 772151.
EMERGENCY NIGHT SHELTER
58 York Road, Southend (01702) 602913
Provides temporary accommodation for homeless people. Open 7.30pm to 9am.
ESSEX LEARNING LINK
Learn new skills the easy way. Freephone 0800 917 8790 (free information and booking line) www.learninglink.org.uk
FAMILY CREDIT
Family Credit Central Helpline: (01253) 500050.
FAMILY TRACING
Family Tracing Service (Salvation Army): 020 7383 2772.
GAMBLING
Gamblers Anonymous: 020 7384 3040.
HANCS
HIV-AIDS support and information: (01268) 282134.
HELP THE AGED SENIORLINE
0800 65 00 65. Minicom: 0800 26 96 26. Monday - Friday, 10am - 4pm
HOUSING
Shelterline (24 hour help with housing problems) 0808 800 4444.
INFORMU
Website: www.informu.co.uk
This website provides information and support for children, young people, families and any
one who works with them in Southend-on-Sea.
LEGAL
Law Society: 020 7242 1222.
Legal Aid Board: (01223) 366511.
Probate Office: 020 7936 6983.
Registar of Births, Deaths and Marriages: 01702 347288.
LEUKAEMIA SUPPORT GROUPSouthend District Self Help Group (01702) 338131.
MARRIAGE CARE
Relate (Couple counselling). (01702) 342901
Relationship counselling. Phone for appointment (01702) 467394.
Divorced and Separated: National Family Mediation: 020 7383 5993.
MENINGITIS TRUST
National (01453) 76800 or Local (01268) 558267.
MISCARRIAGE
Miscarriage Support Group: (01702) 221307 any time.
MISSING PERSONS
Missing Persons Helpline: 0500 700 700.
MONEY
For anyone in debt or concerned they may fall into debt - 0645 500511 (local rate).
MOTOR NEURONE DISEASE ASSOCIATION
(01268) 684409
MULTIPLE SCLEROSIS SOCIETY
(01702) 584294
NATIONAL BLOOD SERVICE
(01277) 3060000
NATIONAL CHILDBIRTH TRUST
Advice to parents during pregnancy and early parenthood. (01702) 715583
NEIGHBOURHOOD WATCH
Neighbourhood Watch: (setting up a scheme). 020 7772 3348.
OFF THE RECORD
Information and advice for young people. (01268) 743743
PARENTAL SUPPORT
Gingerbread (support & advice for single parents). 020 7336 8183.
Lone Parent Helpline: 0800 018 5026.
Parentline (help in coping with your children's problems) (01702) 559900
Parent Network (local parenting courses/ support groups) 020 7735 1214.
Parents Online, the web site to help parents with children through their primary school years. POLICEEssex Police Web site: Essex Police, serving the community
POST NATAL DEPRESSION SUPPORTFor help and advice call Cathy (01375) 408673 or Alison (01375) 381568.
POST OFFICE
Post Office Counters (Customer Services) 0345 223344.
PREGNANCY TESTING
Southend Womens Group, Saturday 10am - 12 noon. Labour Hall, Cambridge Road, Southend.
ROOTS
Weekly group for young people fron black and ethnic origins. (01702) 431268
SAMARITANS
Confidential and emotional support
154 York Road, Southend-on-Sea. (01702) 611911
National - 0345 90 90 90
SEARCH: SOUTHEND AND REGION CANCER HELP
(01702) 547777.
SELF HELP CANCER AND SUPPORT GROUPS
(01702) 353620.
SAMS (SEXUAL ABUSE MUMS SUPPORT)
(01702) 435181/339763
SCHIZOPHRENIA
NSF (National Schizophrenia Fellowship) 020 8974 6814
SMOKING
Smokers Quitline: 0800 002200.
SOUTHEND ASSOCIATION OF VOLUNTARY SERVICES (SAVS)
Supporting and advising local charities.
SAVS Centre, 29/31 Alexandra Street, Southend on Sea, Essex SS1 1BW
Telephone: 01702 356000 Fax: 01702 356011
E-mail: admin@savs-southend.co.uk
Web site: www.savs-southend.co.uk
SOUTHEND CENTRE FOR THE HOMELESS
59 Valkyrie Road, Westcliff
(01702) 430696).
SOUTHEND OLD PEOPLES WELFARE
3rd Floor, Civic Centre, Victoria Avenue, Southend
(01702) 215780/215781
SOUTHEND RAPE AND SEXUAL ABUSE COUNSELLING SERVICE
(01702) 347933 open Tues 7-10pm, Fri Noon-2.30pm.
Answerphone service at other times.
SOUTHEND VOLUNTEER BUREAU
Linking volunteers with the groups who need them
(01702) 619489, Fax (01702) 464009.
SOUTHEND WOMEN'S REFUGE
Refuge and advice for abused women. 24 hour emergency helpline (01702) 290006.
SOUTH EAST ESSEX ADVOCACY FOR OLDER PEOPLE
(01702) 340566
SOUTH ESSEX MENTAL HEALTH INFORMATION LINE
10am-2pm and 4pm-8pm, Monday-Friday;
10pm- 6pm, Saturday-Sunday (01268) 287755.
SOUTH ESSEX SWITCHBOARD
Telephone advice service for gay men, lesbians and bisexuals.
Phone manned Thursdays, 7pm10pm (24-hour answer-phone other times.)
(01702) 344355.
SSAFA
Help for ex-servicemen and women and their families. (01702) 589938 or (01702) 298071 Tues & Fri from 2pm - 5pm. Also answerphone.
STROKE
Stroke Association (01702) 337772
TALKING NEWSPAPERS FOR THE BLIND
Free tapes for anybody who has difficulty reading. (01702) 551146.
TRADING STANDARDS
(01702) 215053
VAT – General Enquiries0845 010 9000
VICTIM SUPPORT